> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getoutbox.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# List Transcripts

> Retrieve a paginated list of transcripts (both calls and chats) with basic information



## OpenAPI

````yaml GET /agent/transcript/list
openapi: 3.1.0
info:
  title: Outbox AI API
  description: API for managing AI agents (chatbots and voicebots) on the Outbox platform
  version: 1.0.0
servers:
  - url: https://api.getoutbox.ai
security: []
paths:
  /agent/transcript/list:
    get:
      summary: List Transcripts
      description: >-
        Retrieve a paginated list of transcripts (both calls and chats) with
        basic information
      parameters:
        - name: X-User-Timezone
          in: header
          description: User's timezone for timestamp formatting
          required: true
          schema:
            type: string
        - name: page
          in: query
          description: Page number for pagination. Page size is 10 items.
          required: false
          schema:
            type: integer
            default: 1
        - name: status
          in: query
          description: Filter by thread status
          required: false
          schema:
            type: string
            default: all
        - name: search
          in: query
          description: Search term to filter by contact name or phone number
          required: false
          schema:
            type: string
      responses:
        '200':
          description: Transcripts retrieved successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TranscriptList'
        '401':
          description: Unauthorized - Invalid or missing API key
      security:
        - CompanyApiKey: []
components:
  schemas:
    TranscriptList:
      type: object
      properties:
        results:
          type: array
          items:
            type: object
            properties:
              id:
                type: string
              agent_name:
                type: string
              agent_id:
                type: string
              user_name:
                type: string
              type:
                type: string
                enum:
                  - chatbot
                  - voicebot
              timestamp:
                type: string
                description: >-
                  Relative time (e.g., '5 minutes ago') if within 7 days,
                  otherwise formatted date DD/MM/YYYY
              status:
                type: string
              opened:
                type: boolean
              call_length:
                type: string
                description: 'Format: MM:SS (voicebot only)'
              direction:
                type: string
                enum:
                  - inbound
                  - outbound
                description: Voicebot only
              message_count:
                type: integer
                description: Chatbot only
        queue_count:
          type: integer
          description: Number of calls in queue
        total:
          type: integer
          description: Total count of transcripts
  securitySchemes:
    CompanyApiKey:
      type: apiKey
      in: header
      name: Authorization
      description: Company API Key

````