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GET
/
agent
/
transcript
/
list
List Transcripts
curl --request GET \
  --url https://api.getoutbox.ai/agent/transcript/list \
  --header 'Authorization: <api-key>' \
  --header 'X-User-Timezone: <x-user-timezone>'
{
  "results": [
    {
      "id": "<string>",
      "agent_name": "<string>",
      "agent_id": "<string>",
      "user_name": "<string>",
      "type": "chatbot",
      "timestamp": "<string>",
      "status": "<string>",
      "opened": true,
      "call_length": "<string>",
      "direction": "inbound",
      "message_count": 123
    }
  ],
  "queue_count": 123,
  "total": 123
}

Authorizations

Authorization
string
header
required

Company API Key

Headers

X-User-Timezone
string
required

User's timezone for timestamp formatting

Query Parameters

page
integer
default:1

Page number for pagination. Page size is 10 items.

status
string
default:all

Filter by thread status

Search term to filter by contact name or phone number

Response

Transcripts retrieved successfully

results
object[]
queue_count
integer

Number of calls in queue

total
integer

Total count of transcripts