Base URL
All API requests should be made to:Authentication
All API endpoints are authenticated using anAuthorization header with your API key. Note that you should pass the API key directly without the ‘Bearer’ prefix.
API Key Types
There are two types of API keys:-
Company API Key: Used for company-level operations including:
- Agent management (agents, files, integrations, tools)
- Module instances
- Contacts and conversations
- Call logs, chat logs, and transcripts
- Company settings, staff, and phone numbers
-
Agency API Key: Required for all agency-level operations (
/agency/*endpoints) including:- Agency settings management
- Managing companies under your agency
- Agency admin invitations
- Agency phone number management

