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Overview

Email Campaigns let you run multi-step outbound and nurture sequences directly from Outbox. Connect a sending provider, verify your domain and senders, build a sequence of email steps, then enroll contacts and track every open, click, reply, and bounce in one place.

Multi-Step Sequences

Build cold outbound or nurture flows with timed steps and per-step content

Verified Sending

Connect providers, verify domains, and rotate across multiple sender mailboxes

Contact Enrollment

Add contacts in bulk, segment by tag, and pause or resume enrollments anytime

Deliverability Insights

Track opens, clicks, replies, bounces, and suppressions per campaign

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How It Works

1

Connect an email provider

Add an SMTP or API-based provider, then verify the sending domain with the DNS records Outbox provides.
2

Add senders

Create one or more sender mailboxes under the verified domain. Outbox can rotate across senders to spread volume.
3

Build the campaign

Create a campaign, then add steps with subject lines, bodies, and delays between each touch.
4

Enroll contacts

Add contacts manually, in bulk, or via a workflow action. Each contact moves through the sequence on its own timeline.
5

Launch and monitor

Launch the campaign and watch enrollments, email logs, replies, and suppressions update in real time.

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Key Features

Verify sending domains with SPF, DKIM, and DMARC records, then verify individual senders before any campaign can launch.
Attach multiple senders to a single campaign so volume is split across mailboxes for healthier deliverability.
Inbound replies pause the sequence for that contact automatically and surface in the campaign timeline.
Bounces, unsubscribes, and manual suppressions are honored across every campaign in the workspace.
Use Add to Email Campaign as a workflow action to enroll contacts based on call outcomes, form fills, or any other trigger.

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API

Email Campaigns are fully scriptable. See the Email Campaigns API reference for endpoints covering campaigns, steps, senders, enrollments, logs, and suppressions.